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Shipping policy

Effective Date: May 1, 2023

Thank you for choosing for your jewelry needs. This Shipping Policy outlines important information regarding the shipping of your orders. Please read this policy carefully before placing your order. By placing an order, you agree to comply with the terms and conditions outlined in this policy.

  1. Processing Time: a. We strive to process and ship all orders within 1-2 business days, excluding weekends and holidays. b. Please note that processing time may vary during peak seasons or due to unforeseen circumstances. We appreciate your patience during such times.

  2. Shipping Methods and Carriers: a. We offer shipping services through reputable carriers such as USPS, UPS, FedEx, or DHL. b. The shipping carrier for your order will be determined based on various factors, including the destination, package weight, and shipping speed selected.

  3. Shipping Rates: a. Shipping rates are calculated based on the weight, size, destination, and shipping method chosen during the checkout process. b. We offer shipping upgrades, such as expedited or overnight shipping, at the carrier's prevailing rates. The available shipping options and rates will be displayed during the checkout process.

  4. Tracking Information: a. Once your order is shipped, you will receive a confirmation email containing tracking information and instructions on how to track your package. b. Please allow some time for the tracking information to be updated by the shipping carrier.

  5. International Shipping: a. We offer international shipping to select destinations. The available countries and shipping rates will be provided during the checkout process. b. Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. The recipient is responsible for any additional charges incurred.

  6. Shipping Address: a. It is your responsibility to provide accurate and complete shipping information during the checkout process. Please double-check the shipping address before submitting your order. b. We are not responsible for any delays, misdeliveries, or non-deliveries resulting from incorrect or incomplete shipping addresses provided by the customer.

  7. Delivery Time: a. Delivery times vary based on the shipping method selected and the destination address. b. While we make every effort to ensure timely delivery, please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions.

  8. Lost or Damaged Packages: a. In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will assist you in filing a claim with the shipping carrier and finding a resolution.

  9. Order Cancellation and Address Changes: a. Once an order is placed, it may not be possible to cancel or modify it. If you need to make any changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request.

  10. Returns Due to Shipping Issues: If your order is returned to us due to an incorrect or undeliverable address provided by you, we will contact you to arrange reshipment. Additional shipping fees may apply.

If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team using the information provided on our website.

Please note that this Shipping Policy is subject to change without prior notice. We encourage you to review this policy whenever placing an order.

Thank you for choosing We appreciate your business and strive to ensure a smooth and satisfactory shipping experience for all our customers.

Last updated: May 1, 2023

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